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Faq

Common questions

Where can I find shipping costs?

Available shipping options and costs are shown at checkout. For more details, please see our Shipping & Returns page.

How do returns work?

Please check our Shipping & Returns page for eligibility and instructions, or contact us if you need help with an order.

How should I care for my purchase?

Care instructions vary by item. Check the product page or label before washing, drying, or storing your Hearthly purchase.

Where can I find product dimensions?

Product dimensions and features are listed on each product page. Compare them with your available space before ordering.

Can Hearthly essentials fix serious damp?

Our damp-control essentials can help with everyday moisture management. For persistent damp or mould, seek advice from a qualified professional.